Customer training

At Radiometer, we consider training key in ensuring users feel confident and competent when operating their instruments.

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For more information and to request Radiometer training for new or existing staff Contact your Radiometer Clinical Application Specialist today

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Basic Operator Training

Training dedicated for everyday users of our instruments. In this training, we cover main analyzer components, how to run a sample, consumable replacements and steps to avoid preanalytical errors.

Duration: 30 - 45 mins.

Key Operator Training

Training dedicated to hospital staff supporting everyday users of our instruments. The training includes, in addition to the topics covered during Basic Operator Training, how to perform maintenance procedures, quality control and measures to be taken for troubleshooting.

Duration: 1 - 1.5 h.

Train-the-trainer training

Training dedicated hospital personnel responsible for the training of everyday users of our instruments. The training focuses on equipping hospital trainers with the knowledge and materials, incl. videos and job aides, necessary to training staff.

Duration: 1 – 1.5 h.

Clinical Training

For those interested in learning more about specific acute care testing parameters or markers measured on a Radiometer instrument. Topics include e.g., how to avoid preanalytical errors in blood gas testing and understanding the value of various measured or derived parameters.

Duration: 1 – 2 h.

Onsite training

Training sessions are provided face-to-face at your hospital by our Clinical Application Specialists and Field Service Engineers. We try to keep the number of participants per session around five to ten. The goal is to keep participants engaged by making sure everyone has hands-on time on the instrument and can ask questions. Trainings can also be provided virtually demanding upon the request.

Certificates

Training checklists are typically provided and signed at the end of each training. Certificates for your staff can be provided by request.

Continuous learning

Radiometer offers different options for continuous learning beyond onsite training sessions. In addition to built-in tutorials in our instruments, we offer bite-size, how-to videos, job aides, and training apps using augmented reality to support self-paced learning.

Free resources

As a Radiometer customer, you also have free access to Radiometer’s knowledge site www.acutecaretesting.org and to clinical webinars where you can apply for continual medical education (CME) credits. Please also inquire about our Radiometer Medical Educational Series.

What our customers have to say

Listen to our customer, Dr Riitu Chaandel, talk about her experience with Radiometer training services. She has used Radiometer analyzers for the past few years and shares her satisfaction and pleasure in being associated with an organization which considers their customers as critical stakeholders, values their feedback, and acts on it.

Dr Riitu Chaandel says, “Global feedback was taken, which nobody [else] does. They took the feedback and worked on it, which actually no one does. And it’s been helpful to us! Having a course dedicated to interpret ABG, etc., will prove helpful to the healthcare system. I’m happy that Radiometer is helping us serve our patients better.”