Customer care

Services, solutions and support tailor-made to meet your needs

  • Contact Radiometer

    By submitting this form, I acknowledge that I have reviewed and understood the data privacy notice.

  • Login to our Customer portal
Radiometer offers high-quality customer care, tailor-made to meet your needs and to give you the best customer experience possible.
Click me
Our customer care program, Radiometer LIVE, offers you services, tools and educational resources to support you throughout the lifetime of your Radiometer solution.
Click me

Radiometer LIVE

Radiometer LIVE is our customer care program supporting you throughout the lifetime of your Radiometer solution.


Based on feedback and input from our customers we have designed Radiometer LIVE to ensure:



  • A smooth installation process

  • Optimal use of our solutions to the best advantage of your patients and your staff

  • High-quality learning where and how you need it

Radiometer LIVE offers services and tools in three categories

Install

We know that a smooth installation is important to go live with your solution quickly and efficiently. To make this happen we follow a process that is designed to give you the best installation experience possible.

Use

Our skilled product and service specialists offer one-on-one support and technical guidance and expertise when and where you need it onsite or via email and telephone.

Learn

We understand that learning and competency management are imperatives of your everyday work. Our learning program offers a variety of tools and services to deliver high-impact, customised learning for operators and operator trainers throughout the lifetime of your Radiometer solution.

Save valuable time with well-managed, customised training

In a fast-paced environment where quick decision-making can save lives, the right level of competencies is essential. With little time and many devices to handle, training is a part of everyday life for most healthcare professionals.


But if training is not sufficiently planned, targeted, managed and reinforced, your staff’s knowledge could dissipate and their valuable time could be wasted.


The Radiometer Learning Program helps you efficiently establish and manage the right competencies according to the responsibilities of your staff.


The program also focuses on regulatory compliance, helping you ensure the required competencies are well anchored, well documented and easily accessible upon request.

5-component, high-impact learning


  1. Planning enables the creation of individual training plans according to the trainee’s role and desired competency level.





  1. Pre-learning prepares the trainee for hands-on training through high-quality e-learning that delivers a solid, basic understanding of the material. This allows trainees to reflect on their knowledge and prepare to ask qualified questions in the later hands-on session and ensures an effective use of both the trainee’s and the trainer’s time.





  1. Hands-on training gives the trainee the opportunity to carry out the relevant tasks and processes under direct guidance of the trainer.




  2. Certification provides competency testing and documentation for regulatory purposes.




  3. Recertification ensures reinforcement of knowledge and continued compliance.

MAPSSS-000128 R1, MAPSSS-000130 R1

Cookies are used on this website

Use of cookies
Don't show this message again
Confirm your account with Radiometer

Please enter a valid email

CONTINUE
By submitting your e-mail you agree to the data policy notice
Radiometer is using Microsoft Azure Active Directory to authenticate customer access. If you are already registered you will be taken to Microsoft AD to sign in using your Microsoft AD credentials.
You are already registered
SIGN IN
Radiometer is using Microsoft Azure AD to authenticate customer access. If you are already registered you will be taken to AZURE to sign in using your AZURE credentials.
Thank you

We will be sending an e-mail invitation to you shortly to sign in using Microsoft Azure AD.

CLOSE BANNER
Radiometer is using Microsoft Azure AD to authenticate customer access.
Sorry

It seems that your e-mail is not registered with us

TRY AGAIN CONTINUE
Radiometer is using Microsoft Azure AD to authenticate customer access. If your e-mail is not registered with us please click CONTINUE and we will guide you through the sign-in process.
We have previously sent an invitation by e-mail

Please click "Get started" in the e-mail to complete the registration process

RESEND E-MAIL
Radiometer is using Microsoft Azure AD to authenticate customer access.
Sorry

We were not able to process your request due to a communication error

TRY AGAIN
Sorry

It seems this account has not been given access to the portal

Continue

Radiometer is using Microsoft AZURE Active Directory to authenticate users

Radiometer uses Azure AD to provide our customers and partners secure access to documents, resources, and other services on our customer portal.

If your organization is already using Azure AD you can use the same credentials to access Radiometer's customer portal.

Key benefits

       
  • Allow the use of existing Active Directory credentials
    •    
  • Single-sign on experience
    •    
  • Use same credentials to access future services    

Request access

You will receive an invitation to access our services via e-mail when your request  has been approved.

When you accept the invitation, and your organization is already using AZURE AD, you can use the same credentials to access Radiometer's customer portal. Otherwise, a one-time password will be sent via e-mail to sign in.